FAQ

1. How do I place an order?
To place an order, simply browse through our collection, select the items you wish to purchase, choose the desired size and quantity, and click on the "Add to Cart" button. Once you've added all your items, proceed to checkout, fill in your shipping and payment details, and confirm your order.

2. What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways. All transactions are encrypted and securely processed to ensure the safety of your payment information.

3. Can I modify or cancel my order after it has been placed?
Once an order is placed, it enters our processing system promptly to ensure timely delivery. Therefore, modifications or cancellations may not be possible. However, if you need assistance, please contact our customer support team, and we'll do our best to accommodate your request.

4. How long will it take to receive my order?
Delivery times vary depending on your location and chosen shipping method. Generally, orders are processed and dispatched within 1-3 business days. Once shipped, domestic orders typically arrive within 3-7 business days, while international orders may take 7-14 business days to arrive. Please note that unforeseen circumstances or customs procedures in your country may affect delivery times.

5. Do you offer international shipping?
Yes, we ship internationally to many countries worldwide. During the checkout process, you can select your country from the list of available shipping destinations. Please note that international orders may be subject to customs duties, taxes, and import fees imposed by your country's customs authorities, which are the responsibility of the recipient.

6. What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return it within 30 days of receipt for a refund or exchange. Items must be unworn, unwashed, and in their original condition with tags attached. Please refer to our Returns & Exchanges page for detailed instructions on how to initiate a return or exchange.

7. Are your shirts ethically sourced and environmentally friendly?
At The Noble Divine, we prioritize ethical sourcing and environmental sustainability. Our shirts are made from high-quality materials sourced from suppliers committed to fair labor practices and environmental stewardship. We also strive to minimize waste and reduce our environmental footprint throughout the production process.

8. Do you offer custom or personalized shirts?
Currently, we do not offer custom or personalized shirts. However, we regularly update our collection with new designs and styles, so be sure to check back frequently for the latest offerings.

9. How can I contact your customer support team?
If you have any questions, concerns, or feedback, our customer support team is here to help. You can reach us via email at support@thenobledivine.com or through the Contact Us page on our website. We strive to respond to all inquiries promptly and provide excellent customer service.

10. Do you offer wholesale or bulk discounts?
Yes, we offer wholesale pricing and bulk discounts for large orders. If you're interested in purchasing shirts in bulk for your business, organization, or event, please contact our wholesale team at wholesale@thenobledivine.com for more information on pricing and customization options.